Legal

Clinical Expert Advisory Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our consulting services.

By using this website or submitting an inquiry, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.

1. Information We Collect

Information You Provide Directly

When you submit a contact or consultation request through our website, we may collect:

• Full name
• Email address
• Phone number (optional)
• Service of interest
• Details you include in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search terms

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and provide the consulting services you request
• To communicate with you about your engagement, schedule consultations, and follow up on matters
• To improve our website, services, and client experience
• To comply with legal obligations and enforce our agreements
• To send administrative notices (e.g., changes to this policy)

We do not sell, rent, or otherwise monetize your personal information.

3. Information Sharing & Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

• Service Providers: Trusted vendors (e.g., email platforms, scheduling tools) who assist us in operating our business, subject to confidentiality obligations.
• Legal Requirements: If required by law, regulation, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case we will notify affected parties.
• With Your Consent: For any other purpose with your explicit prior consent.

4. Confidentiality of Clinical Information

Any clinical, medical, or case-specific information you share with us in the course of a consulting engagement is treated with strict confidentiality. We handle all such information in accordance with applicable professional standards and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).

5. Cookies & Tracking

Our website may use essential cookies to ensure the site functions properly. We do not currently use third-party advertising cookies or behavioral tracking. If this changes, we will update this policy and, where required by law, request your consent.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions and client correspondence are retained for a minimum of five (5) years from the date of last contact, consistent with professional record-keeping standards.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data (subject to legal obligations)
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at avantemedicalgroup@gmail.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:

• Email: avantemedicalgroup@gmail.com
• Hours: Monday – Friday, 9:00 AM – 6:00 PM MST